Privacy Policy

Jane O’Brien, Heart of Life UK

  1. Introduction

This Privacy Policy explains how HeartofLife.com (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, contact us, purchase a product or register for one of our workshops.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all visitors, clients, and subscribers located in the United Kingdom.

  1. Who We Are

 Data Controller:

Jane O’Brien
Trading as HeartofLife.com
Email: info@heartoflife.net
Website: https://www.heartoflife.net
Location: United Kingdom

Jane O’Brien is a UK-based psychologist, author, and workshop facilitator.

  1. Information We Collect

We may collect and process the following personal information:

a) When you contact us via the website:

  • Name
  • Email address
  • Any other information you include in your message

b) When you register or purchase a workshop:

  • Name
  • Email address
  • Billing details (processed securely by PayPal)
  • Workshop attendance details

c) When you subscribe to our mailing list:

  • Name (if provided)
  • Email address
  • Subscription preferences (e.g., workshops or events of interest)

Mailing list data is managed through Mailchimp, an email marketing platform.

d) When you visit our website:

  • IP address
  • Browser type and version
  • Pages visited and time spent on site
  • Information collected via cookies and analytics tools (see section 9)

e) When you purchase Jane’s book:

Book sales are processed by Amazon UK. We do not receive personal information about your purchase from Amazon unless you contact us directly.

  1. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide information
  • Manage and deliver workshop bookings
  • Process secure payments via Stripe
  • Send workshop-related updates and newsletters via Mailchimp (only with your consent)
  • Improve our website, services, and user experience
  • Fulfil legal, accounting, and record-keeping obligations

We never sell or rent your personal information to third parties.

  1. Legal Bases for Processing

 We rely on the following lawful bases under the UK GDPR:

  • Contract: To fulfil workshop bookings or respond to your enquiries.
  • Legal obligation: To comply with UK laws and financial record requirements.
  • Consent: For sending marketing emails via Mailchimp. You may withdraw your consent at any time.
  • Legitimate interests: To analyse and improve website functionality and services.
  1. How We Store and Protect Your Data

We take data security seriously. Your personal information is stored securely using password-protected systems and encrypted connections.

  • Our website is hosted by WordPress.co.uk, which provides SSL encryption and secure servers.
  • Payments are processed through PayPal, a PCI-DSS compliant provider. We do not store full payment details.
  • Mailing list data is stored in Mailchimp, which meets UK GDPR and international data protection standards.

We keep your data only as long as necessary for the purposes described or as required by law.

  1. Sharing Your Information

We may share your personal data with:

  • WordPress.co.uk (for website hosting and contact form functionality)
  • Paypal (for secure payment processing)
  • Mailchimp (for managing newsletters and workshop updates)
  • Professional advisers such as accountants (where legally required)
  • Law enforcement or regulatory authorities, if required by law

All third parties are required to handle your data securely and in accordance with data protection laws.

  1. International Data Transfers

Some of the services used (for example, Mailchimp or Stripe) may process or store personal data outside the UK or EEA, including in the United States.

These companies have their own data protection practices and safeguards in place. You can learn more about how they handle international data transfers by reviewing their respective privacy policies on their company websites.

  1. Cookies and Website Analytics

Our website uses cookies and similar technologies to:

  • Enable website functionality
  • Improve user experience
  • Analyse visitor behaviour (via WordPress analytics tools)

You can control or disable cookies through your browser settings. For more details, see our Cookie Policy (available on our website).

  1. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data (“right to be forgotten”)
  • Restrict or object to certain forms of data processing
  • Request data portability
  • Withdraw consent (for example, unsubscribe from emails)

To exercise your rights, contact Jane O’Brien at info@heartoflife.net

If you are dissatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

  1. Children’s Privacy

Our website and workshops are not intended for individuals under 18. We do not knowingly collect or store personal information about minors.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page, with the revised date shown above.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Jane O’Brien
HeartofLife.com
Email: info@heartoflife.net
Website: https://www.heartoflife.net